Persönliche Daten für Kunden

Categories of personal data Purposes Legal basis
Contact information:
  • Name
  • Job title
  • Username
  • Mailing address
  • Phone number
  • E-mail address 
Effective and efficient communication:
  • Respond to your questions
  • Fulfill our obligation to keep you informed about safety matters
  • Communicate technical changes
  • Responding to questions or concerns

Legitimate interests

Necessary for the performance of our contract

Relationship information:
  • The type of products and services that may interest you
  • Contact and product preferences
  • Languages
  • Marketing preferences
Efficient marketing:
  • Understand what products and services information you would be interested in receiving
  • Send information about our products and services of interest to you
  • Providing customer service, support and training
  • Provide effective communication in the language of your choice
  • Interacting with you, analyzing and improving the products and services we offer
  • Invitations to our events

Legitimate interests

Consent

Transactional information:
  • Purchases
  • Customer account information
  • Order and contract information
  • Shipping and billing information
  • Service and warranty data
  • Details for taxes
  • Transaction and correspondence history

Managing our contractual obligations:

Fulfilling your orders for products or services and related activities, shipping and billing, warranty and service, payment processing

Necessary for the performance of our contract
Financial data:
  • Credit or payment information
  • Bank account details

Financial control:

  • Assess credit and payment history, facilitate payments
  • Fulfill anti-money laundering obligations

Manage rebates and refunds

Legitimate interest

Necessary for compliance with legal obligations

Security and compliance information:
  • Information for conflict checks
  • Fraud prevention information and criminal convictions
  • Information necessary for the security of our premises, such as visual recordings
  • Data from incidences occurring during visits to our manufacturing facilities, and any injuries that may occur from use of our equipment
  • Addressing environmental, health, and safety issues, including injury and damage claims
  • Corporate governance, audit, reporting and legal compliance
  • Managing import, export and other trade compliance controls, including authorizing applications and management, determining access to controlled technology and/or commodities, and screening sanctions and embargoes
Necessary for compliance with legal obligations
Unsere Produkte können System- und Ereignisinformationen in Bezug auf ihre Einrichtung, Konfiguration und ihren Betrieb sowie Informationen sammeln, die von unseren Produkten im Rahmen ihres normalen Betriebs erfasst werden. Diese Informationen können Sensordaten, Gerätedaten, Energieverbrauchsdaten, Fehlerdaten, Ereignisdaten, Umgebungsdaten und andere interne und externe Daten sowie Produktnutzungsinformationen und Produktleistungsdaten umfassen. Unter bestimmten Umständen können diese Informationen personenbezogene Daten enthalten. Art und Umfang der von unseren Produkten erfassten Informationen variieren je nach Art und Funktion des Produkts und der Art der Dienstleistungen, für die sie verwendet werden, vorbehaltlich geltender Gesetze.

Lesen Sie mehr über unseren Umgang mit Ihrer Privatsphäre: